Shipping policy

At HouseNord, we are committed to delivering your order as efficiently and securely as possible. Please review our shipping policy below.

 

 

 

Order Processing Time


All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.


Once your order has been processed, you will receive a shipping confirmation email with tracking information.

 

 

 

Shipping Destinations


We currently ship to the following regions:

 

  • Canada

  • United States

  • United Kingdom

  • Europe

  • Australia

 


If your country is not listed, please contact us before placing your order.

 

 

 

Shipping Times

 

Estimated delivery times vary depending on your location:

 

  • Canada & United States: 5–10 business days

  • United Kingdom & Europe: 7–14 business days

  • Australia: 10–18 business days

 


Please note that these are estimated delivery times, not guaranteed.

 

 

 

Shipping Costs

 

Shipping costs are calculated at checkout based on your location and order size.

Any applicable shipping fees will be clearly displayed before you complete your purchase.

 

 

 

Tracking Information

 

Once your order has shipped, you will receive a tracking number via email.

Please allow 24–48 hours for tracking updates to appear.

 

 

 

Customs, Duties & Taxes

 

HouseNord is not responsible for any customs fees, duties, or taxes that may be applied to international orders. These charges are the responsibility of the customer.

 

 

 

Shipping Delays

 

We are not responsible for delays caused by:

 

  • Customs clearance

  • Carrier issues

  • Weather conditions

  • Incorrect or incomplete shipping addresses

 


If your order is delayed beyond the estimated delivery time, please contact us and we will do our best to assist you.

 

 

 

Incorrect Address

 


Please ensure that your shipping address is correct at checkout.

HouseNord is not responsible for orders lost or delayed due to incorrect address information provided by the customer.

 

 

 

Lost or Damaged Packages

 

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery date) with your order number and photos if applicable.

 

 

 

Contact Information

 

For any questions regarding shipping, please contact us at:


📧 Email: info@housenord.com

🌐 Website: www.housenord.com